• Stocked in France
  • Temperature Controlled Delivery
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  • Stocked in France
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FOR PROFESSIONALS

How Can We Help?

Questions about an order, delivery, or our shrimp? Choose a support option below or send us a message.

We usually reply within one business day.

Track Your Order

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Delivery Support

Report a late, missing or product-condition issue.

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Product Questions

Ask about origin, pack size, allergens or storage.

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Professional Enquiries

Restaurant, retailer and wholesale supply requests.

CONTACT B2B
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Contact Information

  • CUSTOMER SUPPORT
support@mmpremiumseafood.com
For orders, products and delivery questions.
  • CALL US
+60173867578
+351920420624
+8801320-865628

Monday–Friday: 09:00–18:00 (Paris time)
Saturday–Sunday: Closed

Appel non surtaxé (Standard rate)

  • WHATSAPP

Chat with our support team during customer support hours.

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  • FRANCE OPERATIONS
Stocked and dispatched from our warehouse in France.

Visits by confirmed appointment only.

Are You a Restaurant, Caterer or Retailer?

Contact us to discuss professional pack sizes, available quantities and commercial terms.
REQUEST A PROFESSIONAL QUOTE

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Questions? We Have Answers.

Find essential information about our products, storage and delivery.
Where do your shrimp come from?

Our shrimp are selected in Bangladesh from responsible coastal aquaculture and artisanal fisheries. Origin, species, and batch information are transparently detailed on every product page.

All products are imported and stored at -18°C in our certified temperature-controlled warehouse in France before direct dispatch.

We use dedicated refrigerated courier transport (Chronofresh -18°C guaranteed) to ensure the cold chain remains unbroken from warehouse to your doorstep.

We deliver throughout metropolitan France. You can check your delivery timeframe and availability by entering your postcode.
Place them immediately into your freezer at -18°C. Do not refreeze products once thawed.
Take photos immediately and contact our customer care team at contact@mmpremiumseafood.fr. We will promptly process a replacement or full refund.